About us

WHy choose us?

Experts in our field

Quite simply, we know what we are doing! We have worked in care ourselves for many years and our experience is invaluable.

Supporting families

We know first hand that families are far more discerning than in years gone by. There is more choice and they associate good customer service with good quality care.

First impressions count

Expectations are high; one badly handled enquiry could lose your business a lot of money. You need to be one step ahead of your competition.

Work with us

This is where we make things happen!

Everyone has a role to play in selling your care service.

It is not easy to know whether your enquiries are being handled as efficiently or as quickly as they could be, or whether your showrounds are being carried out in the right way.

We offer telephone enquiries, web enquiries and an in-person visit to your care home or retirement village, as well as any of your competitors.

For domiciliary care agencies, we have options available to support your business.

All of the above are available during office hours, evenings and weekends, depending on your individual requirements.

Our aim is to feed back to you in a positive way and provide you with a detailed report of our findings. Our reports include a scoring system, detailed narrative and photographs (where possible). This highlights what is working well and what areas might need some additional support.

Find out more